Job Description

Who we are

About this Role


The Support Team Member role is crucial in understanding the goals of the organisation and developing a clear vision of how operations will help achieve them. This involves translating these goals into implications for the operation's performance, objectives, quality, speed, dependability, flexibility, and cost. The role requires designing the operation's products, services, and processes, planning and controlling operations resources, and continually monitoring and improving the overall performance of the operation.

What You will do


  • Understand strategic objectives and develop a clear vision of how operations will help achieve them.
  • Develop an operations strategy aligned with the organisation's long-term goals.
  • Design the operation's products, services, and processes.
  • Plan and control operations resources to ensure tasks are completed.
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