Job Description
Join Fairmont Chateau Whistler as the Assistant Guest Services Manager. Drive excellence in service at this luxury hotel known for adventure and breathtaking landscapes.
This position requires you to manage the Guest Services team, ensuring seamless operations across various services, including Valet and Shuttle Operations. You’ll enhance team performance and guest satisfaction through effective leadership and strategic oversight. This role emphasizes high standards of service and building a collaborative team culture.
Key Responsibilities:
• Lead and motivate the Guest Services team effectively
• Coordinate guest arrivals and departures seamlessly
• Conduct performance evaluations and coaching sessions
• Resolve guest issues promptly and professionally
• Enhance colleague engagement through team initiatives
Requirements:
• Valid Class 5 BC Drivers License
• Previous leadership experience in a related role...
This position requires you to manage the Guest Services team, ensuring seamless operations across various services, including Valet and Shuttle Operations. You’ll enhance team performance and guest satisfaction through effective leadership and strategic oversight. This role emphasizes high standards of service and building a collaborative team culture.
Key Responsibilities:
• Lead and motivate the Guest Services team effectively
• Coordinate guest arrivals and departures seamlessly
• Conduct performance evaluations and coaching sessions
• Resolve guest issues promptly and professionally
• Enhance colleague engagement through team initiatives
Requirements:
• Valid Class 5 BC Drivers License
• Previous leadership experience in a related role...
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