Job Description
The Assistant Manager – Ocean Freight supports the Senior Manager in overseeing the strategic planning, execution, and continuous improvement of ocean freight operations. This role ensures operational excellence, compliance, and customer satisfaction while driving efficiency and alignment with global product strategies.
Operational Management & Strategy
Assist the Senior Manager in implementing strategic plans for ocean freight shipments, covering operations, training, customer service, compliance, documentation, and vendor management.
Define and align Ocean Freight (OFR) processes with other stations and stakeholders, ensuring consistency with global product direction.
Execute operational strategies at the station level, balancing efficiency with service quality.
Performance Monitoring & Improvement
Monitor and manage departmental performance against KPIs, particularly vendor performance and service standards.
Identify improvement areas and implement change...
Operational Management & Strategy
Assist the Senior Manager in implementing strategic plans for ocean freight shipments, covering operations, training, customer service, compliance, documentation, and vendor management.
Define and align Ocean Freight (OFR) processes with other stations and stakeholders, ensuring consistency with global product direction.
Execute operational strategies at the station level, balancing efficiency with service quality.
Performance Monitoring & Improvement
Monitor and manage departmental performance against KPIs, particularly vendor performance and service standards.
Identify improvement areas and implement change...
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