Job Description


Company Description

Why work for Accor?


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

The Assistant Manager – Learning & Development is responsible for supporting the design, planning, and execution of world-class learning initiatives for associates . The role ensures continuous improvement in service excellence, operational skills, leadership capabilities, and employee engagement while maintaining luxury hospitality standards.

Key Responsibilities

Training & Development

  • Assist in developing and implementing the annual Learning & Development calendar based on business and operational needs.
  • Conduct training needs analysis in coordination with department heads.
  • Design and deliver training programs related to luxury service standards, guest experience, communication skills, and departmental procedures.
  • Facilitate new associate orientation and hotel induc...

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