Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
The Assistant Manager - Training (Service Assurance) is responsible for driving end to end capability development across the Service Assurance organization. This role covers both technical and non technical training including soft skills, behavioral, communication, and language enhancement ensuring teams are well-equipped to deliver superior customer experience. The individual will collaborate closely with Service Assurance Operations, Quality, HR Learning teams, and SMEs to improve performance, process adherence, and service excellence.
Key Responsibilities
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
The Assistant Manager - Training (Service Assurance) is responsible for driving end to end capability development across the Service Assurance organization. This role covers both technical and non technical training including soft skills, behavioral, communication, and language enhancement ensuring teams are well-equipped to deliver superior customer experience. The individual will collaborate closely with Service Assurance Operations, Quality, HR Learning teams, and SMEs to improve performance, process adherence, and service excellence.
Key Responsibilities
- Technical...
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