Job Description
Job Responsibilities
- Individually handling customer queries Pan India.
- Growing existing customer business.
- Monitoring bill submission and payment collection.
- Maintaining monthly SLA for customers and reviewing the same.
- Should have FTL (Full Truck Load) knowledge.
- Should have handled a similar profile previously.
Primary Responsibilities
- Should have FTL knowledge.
- Should have handled this profile earlier.
- Should have knowledge of handling FTL queries from customers.
Additional Responsibilities
- Should possess good analytical skills.
- Proficient in MS Office.
- Should have knowledge in rate working, annual contract discussion, etc.
- Should be proficient in MIS.
Skills Required
Payment Collection, Mis, Monitoring, Logistics
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