Assistant Manager Key Accounts (Female)

Business Analyst/Consultant IV Java & React

Key Responsibilities

• Serve as the primary point of contact for assigned enterprise accounts.
• Build and maintain strong, strategic relationships with senior client stakeholders (e.g., CHROs, CFOs, Payroll Heads).
• Act as a trusted advisor, ensuring alignment between client objectives and the value delivered by our platform.
• Develop and execute tailored account plans to drive product adoption, program engagement, and account growth.
• Monitor account performance and proactively identify areas for optimization and innovation.
• Ensure high client satisfaction, loyalty, and contract renewal.
• Identify opportunities for upselling and cross-selling additional features, products, or services within existing accounts.
• Collaborate closely with Product, Engineering, Compliance, and Implementation teams to ensure delivery excellence and issue resolution.
• Provi...