Job Description

Assistant Manager – JAAN by Kirk Westaway

Key Responsibilities

Deliver Exceptional Michelin-Star Guest Experiences
  • Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
  • Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
  • Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.
  • Build strong relationships with returning guests, VIPs and loyalty members.
Oversee Fine Dining Operations
  • Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.
  • Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.
  • Uphold the highest standards of presentation, cleanliness, food safety...

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