Job Description
Summary
Position Summary
Assistant Manager - ITSM Data & Support Analyst - Deloitte Support Services India Private Limited
We are seeking a Data & Support Analyst to join our dynamic Agile team. The ideal candidate will be at the forefront of our customer interactions, helping us model our ITSM and CMDB data, organize our enhancements and manage our support asks.
You will have the opportunity to improve your skills and learn some of the latest technologies in ITSM, ServiceNow, CMDB and ITOM area. You will use tools such as ServiceNow Discovery, Service Mapping, ServiceNow CMDB, Monitoring tools, AI, Azure, AWS, Google and complimentary tools that allow us to dynamically understand our IT landscape.
Key Responsibilities:
Position Summary
Assistant Manager - ITSM Data & Support Analyst - Deloitte Support Services India Private Limited
We are seeking a Data & Support Analyst to join our dynamic Agile team. The ideal candidate will be at the forefront of our customer interactions, helping us model our ITSM and CMDB data, organize our enhancements and manage our support asks.
You will have the opportunity to improve your skills and learn some of the latest technologies in ITSM, ServiceNow, CMDB and ITOM area. You will use tools such as ServiceNow Discovery, Service Mapping, ServiceNow CMDB, Monitoring tools, AI, Azure, AWS, Google and complimentary tools that allow us to dynamically understand our IT landscape.
Key Responsibilities:
- Responsible for managing our team's enhancements, support requests and communication across the Deloitte Technology ...
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