Job Description

Work Setup: Onsite (MOA Pasay)

Qualifications:

  • At least 2 years in college (No back subjects)
  • At least 1 year in Instructional Design or Content Development
  • Portfolio required

Responsibilities:

  • Manage the process and take corrective steps where necessary or make incremental improvements
  • Provide coaching and feedback to team members to enable them to improve their performance
  • Assist new hires such that they are productive on the floor in the shortest possible time frame
  • Handle escalations
  • Provide inputs on process and system to the team members
  • Client Interaction, where required at the level of Supervisors
  • Ensure compliance with internal policies and procedures, external regulations and information security standards

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