Job Description
Job Description – Assistant Manager (US Telecom Process)
Position: Assistant Manager – Customer Support Operations
Location: Hyderabad
Salary: Up to ₹10 LPA
Experience: 2+ Years
Industry Preference: Customer Support / Telecom Industry
Education: Undergraduate or Graduate (Both Eligible)
Shift: Rotational Shifts (Including Night Shifts)
Joining: Immediate Joiners Preferred
Role Overview
We are looking for a dynamic Assistant Manager to lead and support operations for a US Telecom Process. The ideal candidate should have experience in customer support operations, team management, performance improvement, and stakeholder management while ensuring delivery of key business metrics.
Key Responsibilities
- Manage daily operations of the US Telecom customer support process.
- Lead, coach, and mentor a team to achieve operational goals.
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