Job Description
Soft Services Operations
- Oversee daily soft services activities including cleaning, housekeeping, waste management, landscaping, pest control, security, and front-of-house services (as applicable).
- Ensure services are delivered in line with SLAs, KPIs, and company standards.
- Conduct routine inspections and audits to maintain cleanliness, hygiene, and presentation standards.
- Supervise and coordinate soft services staff and subcontractors on shift.
- Support staff with task allocation, attendance monitoring, and performance feedback.
- Escalate staffing or performance issues to the supervisor/manager as required.
- Ensure compliance with HSE policies, site rules, and safe working practices.
- Report incidents, hazards, and near misses promptly.
- Ensure proper use of PPE, chemicals, equipment, and cleaning mate...
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