Job Description
Job Description
- Oversee daily housekeeping operations to ensure all guest rooms and public areas meet Fairmont's exacting standards of cleanliness and presentation
- Supervise and manage the housekeeping team, including scheduling, training, performance evaluation, and staff development
- Conduct regular inspections of guest rooms, corridors, and common areas to maintain consistency with hotel quality standards
- Manage inventory of cleaning supplies, linens, and equipment; coordinate procurement and cost control measures
- Respond promptly to guest requests and complaints related to housekeeping services, ensuring swift resolution and guest satisfaction
- Implement and maintain health, safety, and hygiene protocols in accordance with hotel policies and local regulations
- Liaise with other departments (Front Office, Maintenance, Guest Services) to ensure seamless hotel operations
- Prepare and submit daily, weekly...
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