Assistant Manager - Guest Relations

As an Assistant Manager - Guest Relations, you'll be instrumental in supporting the Front Office Manager in the daily administration and supervision of our Front Office operations. This includes overseeing Bell/Door Staff, Switchboard, and Guest Services/Front Desk. You'll work hands-on with managers and employees to ensure efficient check-in and check-out processes, while consistently striving to enhance both guest and employee satisfaction and optimize the financial performance of the department.

Your Responsibilities

Supporting Management of Front Desk Team:

• Utilize strong interpersonal and communication skills to lead, influence, and encourage others; advocate for sound financial/business decision-making; demonstrate honesty/integrity; and consistently lead by example.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Supervise and manage employees, overseeing all day-to-day o...