Job Description
- Proactively manage and resolve employee grievances with empathy and fairness.
- Lead employee engagement and wellbeing initiatives to foster a positive work environment.
- Ensure Compliance with company policies and labor regulations.
- Strong understanding of BPO talent landscape and workforce challenges.
- Expertise in talent management, engagement frameworks, and performance management.
- Data Driven approach with strong analytical and problem-solving skills.
- Excellent stakeholder management and influencing skills.
- Ability to manage multiple priorities in as fast paced environment.
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