Assistant Manager (Customer Experience)

Job Title - Assistant Manager – Healthcare Customer Experience

Location - Bangalore (In-Office)

Work Mode - In-person | 6 days working

Department - Healthcare / Clinic Operations

About Supertails

Supertails is building India's most trusted ecosystem for pet healthcare and wellness. Our clinics are a core part of this journey, and we are looking for a high-ownership leader to manage clinic calling sales, customer retention, and operational excellence using data, CRM tools, and automation.

Role Overview

The Assistant Manager – Healthcare will lead inbound and outbound calling sales teams for Supertails

clinics, drive customer retention, improve conversion metrics, and build data-driven dashboards for

decision-making. This role requires a strong blend of sales operations, CRM expertise, analytics, and

process automation understanding.

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