Job Description

Be part of the leadership team at Sun Peaks Resort as an Assistant Manager in the Front Office. This role combines leadership, guest service excellence, and support for team development in an inspiring mountain setting.
As a vital member of the hotel's management, you will drive success through outstanding guest experiences and proactive staff performance. With a minimum of two years in Front Office roles and one in leadership, you'll leverage your expertise in service and hospitality to mentor your team, oversee operations, and ensure guest satisfaction. Embrace the lifestyle of a ski resort where your contributions matter.
Key Responsibilities:
• Serve as 'Service Champion' for welcoming hospitality
• Resolve guest inquiries swiftly and efficiently
• Monitor team member performance and provide feedback
• Assist in recruitment and new hire training processes
• Implement departmental policies and procedures
Requirements:
• Minimum 2 years Front Office experie...

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