Job Description

You are applying for work for a franchisee Castleberry of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

POSITION: Assistant Manager

IMMEDIATE SUPERVISOR: General Manager/Area Supervisor

STATUS: Nonexempt

POSITION SUMMARY: This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.

ESSENTIAL JOB DUTIES:

  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate emp...

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