Assistant Manager (37.5 hours)

Assistant Manager Role Overview

The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.

Deliverables

• A customer first approach
• A visually inspiring and inviting store environment
• A fully compliant store, adhering to all company processes and policies
• Assists the Store Manager to identify a focussed and commercial business plan to deliver bottom line profitability

Main Responsibilities

Customer First

• Delivers a 'customer first' experience exceeding customer expectations
• Coaches their team to ensure a 'customer first' experience is delivered consistently
• Ensures consistent product training and knowledge to provide unbiased customer advice
• Leads the team to deliver a green mystery shop result

KPI's

• Exceeds s...