Assistant Lodge Manager

Where You'll Make an Impact

• Support the Lodge Manager in the daily operations of the lodge, ensuring smooth and efficient service.
• Deliver exceptional guest experiences that consistently surpass 5-star standards.
• Supervise and motivate staff across all departments, fostering a positive team environment.
• Ensure high standards of service, housekeeping, food & beverage, and lodge presentation are maintained.
• Assist with staff training, scheduling, and performance management to promote growth and excellence.
• Handle guest queries and resolve concerns professionally, ensuring guest satisfaction.
• Monitor stock levels and assist with administrative and operational procedures.
• Step into the Lodge Manager role when required, supporting leadership and decision-making.

Requirements

• 1 to 5 years of experience in lodge or hotel management or a similar hospitality environment. <...