Job Description
Duties:
Delivering exceptional guest experiences from arrival to departure.
Leading and motivating lodge staff through a hands-on management style.
Overseeing Front Office, Guest Relations, Housekeeping and Food & Beverage operations.
Assisting with lodge administration, reporting and operational planning.
Maintaining the highest standards of presentation and service throughout the lodge.
Handling guest requests and resolving challenges professionally.
Supporting and developing team members through coaching and leadership.
Building lasting relationships with guests, colleagues and travel partners.
One partner should have experience in:
Lodge Operations
Guest Relations
Front Office
Food & Beverage
Housekeeping
Staff Management
Administration and Reporting
The second partner should have experience in one or more of the following:
Delivering exceptional guest experiences from arrival to departure.
Leading and motivating lodge staff through a hands-on management style.
Overseeing Front Office, Guest Relations, Housekeeping and Food & Beverage operations.
Assisting with lodge administration, reporting and operational planning.
Maintaining the highest standards of presentation and service throughout the lodge.
Handling guest requests and resolving challenges professionally.
Supporting and developing team members through coaching and leadership.
Building lasting relationships with guests, colleagues and travel partners.
One partner should have experience in:
Lodge Operations
Guest Relations
Front Office
Food & Beverage
Housekeeping
Staff Management
Administration and Reporting
The second partner should have experience in one or more of the following:
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