Assistant Guest Services Manager

Assistant Guest Services Manager

As the Assistant Guest Services Manager, you will lead and manage all aspects of the Guest Services department – including Valet, Bell Services, Shuttle Operations, Ski Valet, and Bike Valet – while fostering an engaged, high‑performing team. By demonstrating strong leadership and interpersonal skills, you will maximize operational efficiency, uphold the highest service standards, and ensure every guest interaction is transformed into a memorable experience.

Salary Range: $66,000 - $69,000 gross annually, depending on education and experience.

Job Duties

• Manage and motivate the Guest Services team, ensuring colleagues are strategically positioned to engage with guests and deliver exceptional service throughout their stay.
• Oversee and coordinate seamless arrival and departure experiences across Valet, Bell Services, Shuttle Operations, Ski Valet, and Bike Valet.
• Maintain the high...