Job Description
Assistant Manager. Luxury 5* Game Lodge Hoedspruit
Key Responsibilities
- Acting Lodge Manager in the absence of the LM.
- Take full responsibility for the management of the following teams:
- Front of House
- Food & Beverage Department
- Housekeeping and Maintensance
- Human Resources
- Day Sheets / Rooming List / Arrival Report
- Reception; Curio Shop and Switch Board
- Banking; Invoices and Gratuities
- Site Inspections – Show Time
- Guest Feedback – Centricity Feedback system
- Staff development and training
- Staff management
- Staff welfare & staff morale
- Inspire; stimulate and lead the Kapama team and maintain discipline
- Manage leave cycles and training files
- Budget and Finance
Qualifications and Experience Required
- Minimum 5 years Management experience in a 5 star boutique operation or Big 5 reserv...
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