Assistant General Manager

Ave NW, Edmonton, AB T5T 4V4, Canada

Job Description

Posted Wednesday, January 28, 2026 at 9:00 a.m.

The Assistant General Manager (AGM) supports the Vice President of Hotel Operations in overseeing hotel operations, ensuring exceptional guest service, strong team performance, and achievement of financial and operational goals of Fantasyland Hotel and West Edmonton Mall Inn.

PRIMARY RESPONSIBILITIES:

• Providing leadership and operational guidance to various management teams for areas, including but not limited to, the Front Office, Maintenance, Housekeeping, and Food and Beverage departments of Fantasyland Hotel.
• Ensure consistent delivery of high-quality guest experiences.
• Developing, implementing, and upholding operational standards, quality assurance inspections and guest satisfaction programs.
• Taking a hands-on leadership approach to assist the various hotel departments when required and to e...