Job Description
Job Description
- Assist the Front Office Manager to plan and execute all activities for the smooth functioning of the Front Office department.
- To address problems, conflicts and emergencies at the work place.
- Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction.
- Ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval of the designated authority.
- Ensure that grooming & uniform standards are maintained by all team members.
- Responsible for day to day operations of Front Office Department.
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
- Responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.
- All duties and tasks performed are to be procedura...
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