Job Description


Company Description

Why work for Accor?


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description
  • Assist the Rooms Division Manager in overseeing all front office operations, including front desk, guest relations, business centre, airport services, concierge, bell services, and executive lounge functions
  • Lead and supervise the front office team in the absence of the Rooms Division Manager, ensuring continuity of service and operational efficiency
  • Train, mentor, and develop team members within the department, fostering professional growth and succession planning opportunities
  • Conduct regular performance reviews and appraisals for front office staff, providing constructive feedback and supporting career development initiatives
  • Ensure strict compliance with hotel policies, procedures, and operational guidelines through regular quality assurance inspections and audits
  • M...

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