Assistant Front Office Manager (18-Months Contract)

Assistant Front Office Manager (18-Months Contract)

Hyatt Regency Vancouver is seeking a talented, career‑minded, dedicated guest service professional with a passion for excellence to join our Front Office Management team.

Responsibilities

• Oversee the general functions of Front Office, PBX, Housekeeping, Guest Services, Engineering and Security
• Able to check in and check out guests
• Learn the duties of Assistant Front Office Manager and Night Audit to assist guests and associates (e.g. reports, guest request tracking, etc.)
• Responsible for the security of the hotel and responding to emergency situations in conjunction with Engineering and Security during all shifts
• Assist Rooms departments with their daily duties (Financial Reporting, Goal Tracking, etc.)
• Handle guest needs and queries in a polite and professional manner
• Assist the Director of Opera...