Job Description
Position overview
The Assistant Food & Beverage Manager is responsible for the smooth, efficient and guest‑focused operation of all food and beverage outlets during their shift, including Cliveden Bar & Dining, in‑room dining and banqueting. The role leads the floor team, upholds Pullman and Accor brand standards, and acts as the primary contact point for service recovery and on‑the‑day operational decisions in F&B,
Key responsibilities
Lead day‑to‑day F&B outlet operations during rostered shifts, ensuring seamless service across restaurant, bar and events spaces in line with Pullman brand standards.
Be a visible, hands‑on presence on the floor, setting the pace of service, supporting peak periods and resolving operational issues in real time.
Deliver warm, anticipatory service, proactively manage guest feedback and complaints, and take ownership of se...
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