Job Description

- Supervises Housekeeping staff to ensure prompt, courteous service

- Ensures VIPs and repeat guests receive special attention

- Coordinates with Front Office, Engineering, and Laundry for accurate room status

- Schedules and conducts regular inspections of rooms and areas

- Checks room condition and cleanliness; ensures repair/replacement as needed

- Monitors staff appearance, discipline, and efficiency; takes corrective action

- Follows up on meeting agendas and department updates

- Ensures staff know in-house facilities to assist guests

- Maintains communication with Executive Housekeeper

- Oversees outside contractors for compliance

- Controls usage of guest supplies

- Assists with procedures: lost & found, keys, safety, and emergencies

- Supports spring cleaning and routine programs

- Acts on behalf of Executive Housekeeper when assigned

- Coordinates manpo...

Ready to Apply?

Take the next step in your AI career. Submit your application to IHG today.

Submit Application