Assistant Engineer, Engineering Performance Support

Job Purpose

The Assistant Engineer (AE) plays a critical role in supporting the operation, maintenance, and enhancement of the Maintenance Management System (MMS). This includes first-level technical support, hardware servicing, coordination with contractors, and system performance monitoring. The AE ensures system reliability and contributes to the continuous improvement of maintenance workflows and infrastructure.

Responsibilities

Respond promptly to reported issues. Providing first-level troubleshooting and resolution.
Coordinate with MMS Administrators for escalated technical support when necessary.
Escalate complex problems to relevant internal teams or vendors when required and collaborate with external contractors to plan and execute corrective maintenance.
Perform routine maintenance on Maintenance Management System.
Monitor system performance and faults and maintain MMS software and hardware inf...