Job Description

German-speaking assistance Coordinator – Cape Town CBD

A well-established international company specialising in travel and insurance services for European clients is seeking a German-speaking Assistance Coordinator to join their team in Cape Town CBD.

Requirements

  • German speaker with full professional fluency, also in English
  • Pro‑active and perform well under pressure
  • Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
  • Matric or higher
  • Competent computer user skills in Microsoft Office tools
  • Must be able to work in shifts including some weekends and some evening/night shifts.
  • FSB registered – a big bonus

Duties will include, but not limited to:

  • Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
  • C...

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