Assistant AVP Enterprise Security (Access Management)

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Oversee and manage a team of 5, with a shift rota ensuring Access Management services are provided on a 12 x 5 basis aligned to UK time zone, deliver 24/7 on-call support for Priority 1 (P1) and Priority 2 (P2) incidents.

• Manage work queues in ServiceNow, ensuring SLA’s are met, all work is managed according to ticket adherence standards and customer service is professional and to a high standard

• Excellent understanding of Identity Access Management Processes including strong knowledge of AD, AAD, MFA, Data share permissioning, task management

• Deliver weekly, monthly, and quarterly metrics and management information (MI).

• Involvement in projects as and when required

• Understand how to fulfil information requests related to Access Management.
• Pr...