Job Description

Date: Feb 12, 2026 Location:

Mirabel, QC, CA, J7J 0T1

  • Provide friendly, professional and knowledgeable service to clients as needed.
  • Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
  • Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
  • Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
  • Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
  • Operations

  • Conduct store self-audits, checklists...
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