Job Description

Company Overview

An AI-first enterprise automation platform focused on healthcare and insurance, purpose-built to understand unstructured conversations, documents, and workflows, and autonomously execute complex, human-intensive business processes. The platform builds specialised, domain-trained Small Language Models (SLMs) and fine-tuned LLM pipelines that operate reliably in regulated, high-stakes environments such as US Healthcare Revenue Cycle Management (RCM).

Role Overview

We are seeking a Senior AI Engineer with deep expertise in LLM fine-tuning and SLM development to design, train, optimize, and deploy domain-specialised language models. This role is central to building deterministic, production-grade intelligence that powers agentic enterprise workflows—moving beyond generic prompting into reliable, scalable AI systems.

You will work closely with data science, product, speech AI, and platform teams to develop ...

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