Area Shift Manager, Worldwide Operations

Overview

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best‑in‑class service levels through excellence performance. Amazon is seeking a Shift Manager in Last Mile Execution, with four key areas that you’ll always focus on: safety, quality, customer experience, and productivity of your operation.

This role requires working with multiple business and technical teams across the company to manage successful performance, drive continuous improvement, and enhance carrier performance. The candidate must be effective in influencing leadership across customer service operations, technology teams, multip...