Job Description

JOB DESCRIPTION

Purpose of Position


To allocate Jobs & supervise field-based engineers within a specific region. Maximize all opportunities to raise the 
technical ability and effectiveness of field-based engineers. Update activities and status in CRM / IFS System and 
maintain reports .Active participation with the State Head in implementing Systems / FBS into field engineering 
activities. 

  • Key Responsibilities

  •  Compliance with all company procedures and Health & Safety policies.

  •  Download pending complaints from IFS at regular intervals.

  •  Allocate complaints to engineers which are registered in IFS immediately.

  •  Update spares requirement in IFS based on engineer’s feedback from the retail outlet.

  •  Co-ordination with the stores team for dispatch of required spares to the engineers.

  •  Take regular feedback from engineers and update IFS and oil company portal accordingl...

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