Job Description
Archer Production Support
Role Summary & Role Description
As an Archer IRM Client Support Officer, you will assist with the administration of various aspects of the Archer platform such as managing user access/permissions, record updates, reassignment requests, data imports and exports, troubleshooting system workflow issues, and assisting with training and end-user support. You will help ensure that the Archer IRM platform enables Risk Excellence across State Street's global footprint of business units and control functions.
Core/Must Have Skills
The Archer IRM Production Support Analyst will be responsible for providing Level 1 support for the Archer platform. This role requires a strong understanding of Archer's out‑of‑the‑box solution offerings, along with hands‑on experience supporting configuration deployments in alignment with SDLC methodologies using Archer p...
Role Summary & Role Description
As an Archer IRM Client Support Officer, you will assist with the administration of various aspects of the Archer platform such as managing user access/permissions, record updates, reassignment requests, data imports and exports, troubleshooting system workflow issues, and assisting with training and end-user support. You will help ensure that the Archer IRM platform enables Risk Excellence across State Street's global footprint of business units and control functions.
Core/Must Have Skills
The Archer IRM Production Support Analyst will be responsible for providing Level 1 support for the Archer platform. This role requires a strong understanding of Archer's out‑of‑the‑box solution offerings, along with hands‑on experience supporting configuration deployments in alignment with SDLC methodologies using Archer p...
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