Job Description

Key Responsibilities:

  • Determines work priorities, plans, schedules, assigns and reviews work. Trains and evaluates assigned personnel.
  • Investigates and resolves difficult or highly sensitive collections or receivables problems. Interacts with debtors; explains and interprets regulations and procedures; determines exceptions to payment policy or procedures; and authorizes refund
  • Responsible for posting all incoming payments to correct accounts daily.
  • Reviews, formulates, and recommends policies and operational procedures for areas of responsibility.
  • Ensures confidentiality and security of transactions and receivables
  • lead a team of Collections Specialists in performing several vital activities related to Team's AR Portfolio and account aging, coordination and resolution on billing discrepancy, deductions and over payments, credit and order hold as well as on team's management on unapplied cash.
  • develop and maintaini...

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