AR Callers || Pre AUTH|| EVBV

Key Responsibilities:

1. AR Caller – Insurance Follow-Up

• Make outbound calls to US insurance companies to resolve unpaid or denied claims.
• Analyze claim status, reason for denial, and take corrective actions.
• Document call activity and resolution in the billing system.
• Follow up consistently until the claim is resolved.

2. Pre-Authorization Executive

• Initiate and obtain prior authorization from payers for scheduled medical services/procedures.
• Contact insurance carriers via portals or phone.
• Coordinate with providers and patients to collect required clinical documents.
• Record auth number, validity, and status for billing.

3. EVBV Executive

• Verify patients' insurance eligibility and benefits before treatment.
• Check co-pay, deductible, co-insu...