Job Description
Education
Must be at least a high school graduate.
Proof of education is required for onboarding (Diploma or TOR).
Experience
Minimum of 2 years BPO voice experience in Healthcare or Revenue Cycle Management (RCM).
Patient-calling experience is mandatory.
Not accepted: Experience limited to Durable Medical Equipment (DME) or pure back-end healthcare support.
Behavioral & Professional Skills
Strong behavioral competencies and solid work ethic.
Must be able to maintain consistent attendance.
Strong communication skills required.
Employment History
Must have no short employment stints on the resume.
Work Setup & Schedule
Willing to work night shift and shifting schedules.
Open to onsite reporting in MCK West, Taguig.
Job Description
Researches, resolves, and documents patient (and other clientele) inbound calls involving a wide range of issues utilizing multiple information systems. This includes communications with internal business cent...
Must be at least a high school graduate.
Proof of education is required for onboarding (Diploma or TOR).
Experience
Minimum of 2 years BPO voice experience in Healthcare or Revenue Cycle Management (RCM).
Patient-calling experience is mandatory.
Not accepted: Experience limited to Durable Medical Equipment (DME) or pure back-end healthcare support.
Behavioral & Professional Skills
Strong behavioral competencies and solid work ethic.
Must be able to maintain consistent attendance.
Strong communication skills required.
Employment History
Must have no short employment stints on the resume.
Work Setup & Schedule
Willing to work night shift and shifting schedules.
Open to onsite reporting in MCK West, Taguig.
Job Description
Researches, resolves, and documents patient (and other clientele) inbound calls involving a wide range of issues utilizing multiple information systems. This includes communications with internal business cent...
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