Job Description

  • Education
  • Must be at least a high school graduate.
  • Proof of education is required for onboarding (Diploma or TOR).
  • Experience
  • Minimum of 2 years BPO voice experience in Healthcare or Revenue Cycle Management (RCM).
  • Patient-calling experience is mandatory.
  • Not accepted: Experience limited to Durable Medical Equipment (DME) or pure back-end healthcare support.
  • Behavioral & Professional Skills
  • Strong behavioral competencies and solid work ethic.
  • Must be able to maintain consistent attendance.
  • Strong communication skills required.
  • Employment History
  • Must have no short employment stints on the resume.
  • Work Setup & Schedule
  • Willing to work night shift and shifting schedules.
  • Open to onsite reporting in MCK West, Taguig.
  • Job Description
  • Researches, resolves, and documents patient (and other clientele) inbound calls involving a wide ra...

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