APS3 Customer Service Officer

• Sydney CBD
• Labour-hire contract
• Customer Service - Front of House

APS3 Customer Service Officer - Front of House
APS Level 3 | Full-Time Contract | Immediate Start

We are seeking an experienced and professional APS3 Customer Service Officer to join a busy Federal Government team in a front-of-house capacity.

This is a customer-facing role suited to someone who thrives in a structured, high-volume environment and is committed to delivering efficient, accurate and respectful service to the public.

About the Role

Working under general supervision, you will be responsible for delivering high-quality face-to-face customer service while supporting broader administrative and processing functions. The role includes concierge-style duties, customer interviews, document processing and general office support.

Key responsibilities may include:

• Providing professional ...