Apprenticeship Onboarding Officer

Location

Home Based with required travel to QA centres

Your Role

As an onboarding officer, you will be responsible for onboarding apprentices on to their chosen Apprenticeship.

Your primary focus is to successfully enrol our learners on to their apprenticeship programme in line with operational KPI’s and SLA’s whilst maintaining a high level of accuracy, quality and attention to detail.

Key Responsibilities

• Manage a caseload of learners and guide each of them through the onboarding process from application to start date.
• Conduct enrolment calls with eligible learners and their employers.
• Explain the Apprenticeship journey in a learner-centric manner, providing the right level of information and clearly set expectations of what is required whilst on programme.
• Timely and successful completion and submission of all required documentation or information in-line with regulations and governance. ...