Job Description

Role Purpose

The Learning Technology Support role provides practical, day-to-day support for the digital learning environment and academy. Reporting to the Head of Organisation & People, the role supports the Learning & Technology Specialist in delivering, maintaining, and improving learning platforms, content, and workflows, ensuring employees can easily access and use learning to build capability and performance.

Success Measures

  • Learning systems that are accurate, reliable, and easy to use.

  • Smooth operation of learning workflows across service delivery, technical capability, business enabling, growth).

  • Positive feedback from users on learning platform support.

  • Up-to-date and accurate learning data and reports.

  • Timely resolution of learning technology issues.

  • Visible improvements to learning processes and user experience.

    • Required Capabilities

    Digital & Sy...

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