Job Description

Appointment Setter- Hybrid Role

Based- Solihull

Hours- 25 hours per week 

Salary- £12.71 with bonus incentives for over achieving 

Temp-Perm

About the role:

Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing care, building rapport with customers, understanding their needs, and booking appointments for free hearing assessments.

Key Responsibilities

Contact warm leads by telephone to discuss their hearing care enquiries.

Build trust and rapport quickly to create positive customer experiences.

Identify customer needs through effective questioning and active listening.

Confidently overcome objections and encourage customers to book a free hearing assessment.

Accurately record all customer interactions using CRM systems.

Meet agreed productivity, quality an...

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