Job Description

Location: Remote: South Africa

Role Type: Full-Time (Remote)

Industry: Physical Therapy / Medical / Fitness

We are looking for a high-energy, empathetic, and organized Appointment Setter to be the first point of contact for our future patients.

Key Responsibilities

  • High-Volume Outreach: Execute on average calls per day (combination of new leads and follow-ups).
  • Lead Management: Respond to inbound inquiries from Facebook, Google Ads, and landing pages within minutes.
  • Discovery & Qualification: Conduct brief discovery calls to understand the patient's physical needs and goals and qualify them for our services.
  • CRM Mastery: Use GoHighLevel (GHL) to track leads, update pipelines, and manage automated SMS/Email follow-ups.
  • Scheduling: Manage the clinic's calendar, ensuring the therapists' schedules are optimized with high-quality appointments.

Candidate Profile

  • Regional Focus: We are pri...

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