Applied AI Engineer

Responsibilities

• Guide customers through their entire product journey from initial implementation and technical onboarding to production deployment.
• Build custom demos and prototypes that showcase how AssemblyAI's models can solve specific customer use cases.
• Lead technical discovery sessions with prospects and customers to understand their requirements and design optimal implementations.
• Assist with competitive evaluations by providing benchmarks and designing fair comparison tests.
• Troubleshoot production issues for customers using streaming and async APIs.
• Provide technical guidance on architecture, scaling, data privacy, and API integration best practices.
• Create proofs-of-concept that demonstrate Speech AI capabilities.
• Travel to customer sites for technical workshops and relationship building.
• Serve as the voice of the customer to Product and Research teams, providing feedback fr...