Job Description

Application Support Engineer (MS SQL)

Responsibilities:

  • Will be the point of contact for a specific business application and provide resolutions on ticket raised on Servicenow
  • Facilitate smooth transition of application features from development to production environments.
  • Actively develop continuous improvement initiatives and optimization of business application service operations.
  • Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
  • Effectively communicate to stakeholders as part of incident/problem management.
  • Manage escalations related to operational topics.

Technical Skills Required

  • 5 to 6 years of hands on work experience on relational databases(preferably Microsoft SQL Server)
  • Experience in cloud services, preferably AWS
  • Experience in CI/CD Pipeline...

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