Applications Support Engineer

Position Overview
We're looking for an
Applications Support Engineer
to join our team

As a key member of the
Applications Support Team
, the
Applications Support Engineer
will be responsible for monitoring and maintaining an organization's application and network infrastructure, ensuring optimal performance and uptime. They proactively identify, troubleshoot, and resolve network issues to prevent disruptions and support continuous business operations.

If you're passionate about proactive support, collaborative problem-solving, and continuous improvement — this role is for you

Key Responsibilities

• Incident Ownership & Operations Support: Work in a rotating shift and proactively monitor systems and take clear ownership of incidents through investigation, stabilisation, resolution, and follow-up.
• Impact Assessment & Prioritisation: Assess service, customer, and regional impact to prioritise work and guide response decisions...