Job Description

My client from a Freight Forwarding Company is seeking an Applications Support Engineer to join their team.

  • Assist BPM team with administration of systems and general settings i.e., CargoWise One, SAGE, Parcel Perfect
  • Assist BPM team in ensuring system security and user control
  • Schedule training with trainer and user as requested or where the need is identified
  • Finding solutions to operational processes versus system gaps, e.g. using SQL queries
  • Documenting processes and user guides
  • Assisting the BPM team to assign and attend to EDI Helpdesk tickets
  • Follow up and close tickets within the allocated time frame
  • Assist with implementation of system projects when required, e.g. EDI integration projects, application upgrades
  • Manage Integration & Automation projects

  • Matric or senior certification equivalent
  • Tertiary qualification and industry experience are recommend...

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